Submit a takedown notice

If you believe a piece of content produced by JARAI Studio infringes your intellectual property, your right of publicity, your privacy, or constitutes defamation, you can submit a takedown notice. JARAI honours valid notices under the EU Digital Services Act (DSA), the UK Online Safety Act, and the US DMCA.

🎬 How to submit a takedown notice

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1. Identify the content (URL or identifier) you’re reporting.
2. State the right infringed (copyright, publicity/likeness, privacy, or defamation) and your relationship to it.
3. Provide your contact details and a good-faith statement.
4. Submit — JARAI acknowledges and acts within 24 hours on valid notices.

JARAI acts within 24 hours

Our SLA: we acknowledge valid notices within 4 hours and act within 24 hours. Actions include either taking the disputed content down (if the claim is upheld) or rejecting the notice with reasons (if the claim is not upheld). You can counter-notice if you disagree with our decision.

How to submit

The fastest way is the Contact us form — choose the Copyright / content takedown category and include the URL of the content and the details below. We create a tracked case and email you a reference. You can also email legal@jarai.studio with the same information:

Required information

1. Your name (full legal name; pseudonyms not accepted)
2. Your contact email
3. Your organisation (if applicable — e.g., the company that holds the rights)
4. Notice type — pick one:
   • Copyright (you own the original work)
   • Right of publicity (the content depicts you / a person you represent without consent)
   • Privacy (the content discloses personal information unlawfully)
   • Defamation (the content contains false statements about you)
   • Other illegal content (CSAM, terrorism, etc. — these go to the highest-priority queue)
5. URL of the disputed content — direct link to the deliverable or the platform where you found it
6. Description of the content — what specifically is on it (e.g., “image at timestamp 0:12 of the video”)
7. Description of the infringement — why you believe it’s a violation
8. Ownership evidence — for copyright: link to your original work, registration certificate, or other proof
9. Good-faith statement — “I have a good-faith belief that the use of the material described above is not authorized by the copyright owner, its agent, or the law.”
10. Signature — your typed name confirming the above

What happens next

Time	What happens
0–4 hours	We acknowledge receipt + assign a case number
4–24 hours	We review the notice and either uphold (take content down) or reject (explain why)
24–48 hours	If upheld, we notify the affected operator + customer and remove the content from JARAI’s storage. Already-published platform copies are the operator/customer’s responsibility to retract — JARAI doesn’t have credentials to those third-party platforms.
After upheld	The notice + decision is logged in our audit trail (kept for 7 years)

False notices

Submitting a knowingly false takedown notice may expose you to civil liability under perjury statutes (DMCA §512(f) for US-based notices, equivalent provisions under EU/UK law). Please only submit notices you sincerely believe are valid.

Counter-notice (if you’re the operator / customer)

If you believe a takedown was wrongly upheld against content you legitimately had the right to publish:

1. Email legal@jarai.studio with the original case number
2. Include your evidence of lawful use (license, release form, fair use justification, etc.)
3. We’ll re-review within 72 hours and either restore the content or maintain the takedown with reasons

Other supervisory channels

For privacy-specific disputes (not IP), you can also:

• UK: Lodge a complaint with the ICO
• Spain: Lodge a complaint with AEPD
• Other EU: Your national data-protection authority